Case Study: Our employees don't seem thankful for all the company offers
Note: All details have been changed to protect client confidentiality. Recently I had the owner of a well-established companion animal...
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Mike Pownall DVM, MBA
- Feb 2, 2022
- 2 min
Case Study: I can't afford to pay my bills, what am I doing wrong?
My practice is so busy, sales have increased, but I don’t have any money left over. What am I doing wrong?
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Mike Pownall DVM, MBA
- Oct 6, 2021
- 4 min
The Customer Isn't Always Right
Does this sound familiar? Veterinary practices in Canada are often short-staffed.
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Mike Pownall DVM, MBA
- Sep 21, 2021
- 3 min
The 1% Difference
What is the one thing we don’t have enough of? Time, of course.
60 views0 comments
Mike Pownall DVM, MBA
- Dec 2, 2020
- 4 min
Guiding Principles for any Veterinary Practice; Business Lessons From "Letterkenny"
"A Ha" Moments" I’m a real nerd when it comes to reading business books and articles in search of “a ha” moments that can be used to help...
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Mike Pownall DVM, MBA
- Aug 25, 2020
- 5 min
Will Your Veterinary Practice Be Unionized Next?
In 2002, my wife and I opened our equine veterinarian practice. We were very purposeful in what we wanted to achieve. Grow large enough...
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Mike Pownall DVM, MBA
- Aug 12, 2020
- 5 min
What happens when? Second order thinking in the Veterinary Profession
I have had a lifetime’s share of uncertainty, stress and change because of COVID-19. I’m sure many of you feel the same. From enjoying...
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Mike Pownall DVM, MBA
- Jul 14, 2020
- 3 min
How Veterinarian Compensation Impacts Practice Culture
A conversation I have been having more and more often is how best to pay veterinarians. In North America veterinarians are commonly paid...
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Mike Pownall DVM, MBA
- Jun 17, 2020
- 4 min
The 2 Rules of Hiring
While needing to hire a new veterinarian, technician or receptionist seems like wishful thinking during this challenging time, it is...
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Mike Pownall DVM, MBA
- Jun 3, 2020
- 4 min
The Value of Leading with Values & Purpose During the Covid-19 Lockdown
Last week was a milestone of sorts for my veterinary practice. We are a three-location equine veterinary practice in the Toronto, Ontario...
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Joop Loomans DVM, MBA, PhD
- May 5, 2020
- 2 min
How do Our Animals Deal With us During the Covid-19 Crisis?
Did you ever think about how this lockdown during the Covid-19 crisis is affecting our animals and the animals of our customers? Being...
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Joop Loomans DVM, MBA, PhD
- Apr 16, 2020
- 3 min
Picking the Right Battle in Times of Crisis
I just ended my MBA business education after an interesting two years. I was the only veterinarian in a group that included human...
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Veterinary Business Management
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