vet practice | Oculus Insights

Case Study: Our employees don't seem thankful for all the company offers

Note: All details have been changed to protect client confidentiality. Recently I had the owner of a well-established companion animal...

The Customer Isn't Always Right

Does this sound familiar? Veterinary practices in Canada are often short-staffed.

The 1% Difference

What is the one thing we don’t have enough of? Time, of course.

Optimal Performance in a Veterinary Practice Through Gamification

In a veterinary practice, an optimally functioning team is of crucial importance. Patient care requires quick decisions and actions. Team me

The Value of a Great Veterinary Brand

I was listening to the Bob Lefsetz podcast the other day. He is a long time thought leader in the music industry and has a podcast where...

How Veterinarian Compensation Impacts Practice Culture

A conversation I have been having more and more often is how best to pay veterinarians. In North America veterinarians are commonly paid...

The Value of Leading with Values & Purpose During the Covid-19 Lockdown

Last week was a milestone of sorts for my veterinary practice. We are a three-location equine veterinary practice in the Toronto, Ontario...

How do Our Animals Deal With us During the Covid-19 Crisis?

Did you ever think about how this lockdown during the Covid-19 crisis is affecting our animals and the animals of our customers? Being...

Picking the Right Battle in Times of Crisis

I just ended my MBA business education after an interesting two years. I was the only veterinarian in a group that included human...

Veterinary Business Management