Case Study: Our employees don't seem thankful for all the company offers
Note: All details have been changed to protect client confidentiality. Recently I had the owner of a well-established companion animal...
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Mike Pownall DVM, MBA
- Oct 6, 2021
- 4 min
The Customer Isn't Always Right
Does this sound familiar? Veterinary practices in Canada are often short-staffed.
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Bob van der Heijden DVM
- Jul 28, 2021
- 4 min
Optimal Performance in a Veterinary Practice Through Gamification
In a veterinary practice, an optimally functioning team is of crucial importance. Patient care requires quick decisions and actions. Team me
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Mike Pownall DVM, MBA
- Jun 17, 2020
- 4 min
The 2 Rules of Hiring
While needing to hire a new veterinarian, technician or receptionist seems like wishful thinking during this challenging time, it is...
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Veterinary Business Management
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